At Stingray, creativity, collaboration, and innovative technology are at the core of our DNA. Are you ready to rock your career by joining a fast-growing company and a team of music enthusiasts in a stimulating and fun work environment?
Are you a detail-oriented, tech-savvy problem solver looking to launch your career in supply chain and operations? We are seeking a Supply Chain & Systems Coordinator to support the end-to-end lifecycle of our products—from initial item setup in our ERP to final order fulfillment.
In this critical role, you will help maintain the integrity of our automated systems and ensure seamless communication between our international manufacturing partners and domestic retailers. Working directly under the Head of Systems and Automation, you will gain hands-on experience with modern, tech-driven supply chains at scale.
Your day-to-day
- Order & EDI Management: Monitor and process daily customer orders via EDI (Electronic Data Interchange) and manual entry, ensuring flawless transaction flow between retail partners and internal systems.
- Item & Data Governance: Execute new item setups across our ERP and e-commerce platforms (e.g., NetSuite, Shopify, Amazon Vendor and Seller Central, Walmart Retail Link, and others). Maintain pristine master data, including SKU details, dimensions, and pricing.
- Production & Procurement: Assist in placing Purchase Orders (POs) with international factories (primarily in China). Coordinate production timelines and track shipments to guarantee on-time delivery.
- Relationship Management: Serve as a primary liaison for retail buyers and factory production managers, proactively resolving any discrepancies in shipping, labeling, or invoicing.
- Forecasting & Analytics: Analyze historical sales data and inventory levels to support the development of accurate demand forecasts and replenishment strategies.
- Systems Optimization: Collaborate with our cross functional teams to test and implement new automations and workflows within the ERP, driving continuous operational efficiency.
Your qualifications
- Education: Bachelor’s degree in Supply Chain Management, Business Operations, Information Systems, or a related field.
- Technical Aptitude: Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUPs/XLOOKUPs). Familiarity with ERP systems (e.g., NetSuite, Microsoft Dynamics) or EDI platforms is a major plus.
- Language Skills: Bilingual proficiency is highly preferred to facilitate communication across our diverse supply chain network.
- Communication: Exceptional verbal and written communication skills, with the ability to manage relationships with vendors and retailers effectively.
- Mindset: A “systems-first” thinker who is passionate about finding ways to streamline and automate manual processes.
Why Join Us?
This isn’t your typical entry-level job where you’ll just be “moving boxes.” This is a unique opportunity to learn how global logistics operate at scale. You will gain invaluable exposure to ERP migrations, API integrations, and advanced supply chain automations, all while receiving direct mentorship from leadership. If you are eager to build a career at the intersection of supply chain and technology, we want to hear from you!
We leverage AI‑supported tools to assist with the initial review of applications. These tools do not replace human judgment—final decisions are made by our recruitment teams.
Stingray supports the principles of Employment Equity and is committed to ensuring our workforce is representative of the communities we serve and in which we operate. Women, Aboriginal peoples, persons with disabilities and visible minorities are encouraged to apply and to self-identify so we can work towards full representation of those groups within our company.
Not the job for you? Go to jobs.stingray.com to consult other available positions and learn more about Stingray, we’re always on the lookout for new talent.
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